Privacy Policy
Effective Date: April 6, 2026
Last Updated: April 6, 2026
SoBe Tan ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the SoBe Tan App and related services.
By using the SoBe Tan App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you use our app, book appointments, make purchases, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and payment information
- Shipping address
- Account login details
- Appointment and purchase history
Device and Usage Information
We may automatically collect certain information about your device and how you use the app, such as:
- IP address
- Device type
- Operating system
- Browser type
- App usage data
- Crash logs and diagnostics
Location Information
If you allow location services, we may collect approximate or precise location data to improve your app experience.
Communications
If you contact us by email, chat, text, or through the app, we may keep records of those communications.
2. How We Use Your Information
We may use your information to:
- Provide and operate the app
- Schedule and manage appointments
- Process payments and fulfill orders
- Communicate with you about bookings, purchases, and support
- Send promotions, updates, and marketing communications
- Improve our services, products, and app performance
- Personalize your experience
- Prevent fraud, misuse, and unauthorized access
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third parties only as needed to operate our business, including:
- Payment processors
- Booking and scheduling platforms
- E-commerce and order fulfillment providers
- Marketing and analytics providers
- Customer support tools
- Service providers who help us run the app and business
We may also disclose your information:
- If required by law
- To protect our rights, users, or property
- In connection with a business transfer, merger, or sale
4. Cookies and Tracking Technologies
The SoBe Tan App and related services may use cookies, pixels, analytics tools, and similar technologies to:
- Remember preferences
- Measure app and website performance
- Understand user behavior
- Improve marketing and advertising
You may be able to control certain tracking technologies through your device or browser settings.
5. Data Retention
We keep your information only as long as necessary to:
- Provide services
- Maintain business and transaction records
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
6. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed 100% secure, and we cannot guarantee absolute security.
7. Your Choices
You may choose to:
- Update or correct your account information
- Opt out of promotional emails by clicking the unsubscribe link
- Disable location services through your device settings
- Request deletion of your account or certain personal information, where applicable
8. Children's Privacy
The SoBe Tan App is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.
9. Third-Party Services
The app may contain links to third-party websites, services, or integrations. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.
10. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access personal information we hold about you
- Request correction or deletion
- Request a copy of your data
- Opt out of certain marketing communications
To exercise any privacy rights, please contact us using the information below.
11. California Privacy Notice
If you are a California resident, you may have additional rights under California law, including the right to know, delete, and correct certain personal information, subject to applicable exceptions.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of the app after changes are posted means you accept the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
By using the SoBe Tan App, you acknowledge that you have read and understood this Privacy Policy.